Training

Training on Microsoft Dynamics 365 focuses on equipping users with the knowledge and skills to efficiently use the platform for managing business processes like sales, customer service, finance, and operations.

Our training approach is typically structured in phases:

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01.

Foundational Overview:

We start with an introduction to the platform, covering the basics of Dynamics 365 modules, navigation, and key functionalities.

02.

Role-Specific Training:

Users are trained based on their specific roles within the organization, such as sales, marketing, customer service, or operations. This ensures that each user understands the tools and features most relevant to their responsibilities.

03.

Hands-On Practice:

We emphasize interactive learning, where trainees work within the Dynamics 365 environment to apply lessons in real-world scenarios. This practical experience is key to reinforcing the theoretical concepts.

04.

Custom Process Training:

We provide training tailored to the organization's unique workflows and customizations within Dynamics 365. This ensures that users can navigate and utilize the system as it has been configured specifically for their business needs.

05.

Ongoing Support and Resources:

After the formal training, we offer continuous support through resources like user guides, video tutorials, and Q&A sessions to help users as they grow more comfortable with the platform.

 

By the end of the training, users are proficient in leveraging Dynamics 365 to streamline operations, improve customer relations, and make data-driven decisions.

What Our customers say

Using Microsoft Dynamics we've defined roles, responsibilities and relationships in our 150 plus projects... we have better understanding of the work we are doing and how it improves our construction operations with all our stake holders.

Lizzie Thompson, Project Manager - Argent

Using Microsoft Dynamics we've defined roles, responsibilities and relationships in our 150 plus projects... we have better understanding of the work we are doing and how it improves our construction operations with all our stake holders.

Lizzie Thompson, Project Manager - Argent

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Contact us: 044 25 40 40

Mail us: theqi21@qode.com