In partnership with Microsoft
Change Management and Corporate Training
Successful adoption of a new solution is the result of different and complementary disciplines: deploying new technology and changing people’s behaviors - We can guide you on your journey to full adoption and utilization of your new solutions.
The business landscape is changing. Employees seek purpose and satisfaction. Employees aim to harness worker ingenuity, and a diverse, multi-generational workforce can now work anytime, anywhere. Success depends on your ability to collaborate, and drive productivity within teams spread across the globe.
The successful adoption of new technology requires a change in behaviour, and change can be hard. It takes more than learning a new app. It's a fundamentally different way of working.
How we consider change management
Change doesn't happen automatically.
Most employees don't want to use new technology rolled out by their organisation.
CEOs matter.
When the CEO was engaged, the transformation project was more successful.
Setting targets is key.
A well-defined set of financial, and operational targets is a key component to successful transformation.
Learn from each other.
Learning from co-workers is one of the most effective ways to adopt new technology.
Our 4-phase change management approach
We have created an easy-to-follow framework to guide you through the adoption process. Each phase is broken down into simple steps that guide you through the best practices, resources, and tools you need to build and deploy a customized adoption approach.
Phase 1. Discovery & Assessment
We start with assessments to determine business objectives, and key sponsors
- Conduct change management assessment
- Determine key stakeholders
- Analyse business to determine key objectives
Phase 2. Strategy & Design
Define the change management strategy to meet defined business outcomes.
- Define sponsors
- Create measurement strategy
- Design communication, training, and reinforcement plans
Phase 3. Execution Support
Support your execution of the change management strategy,
- Execute awareness campaign
- Build the adoption dashboard
- Train the trainer for managers
- Execute end-user virtual, and in-person trainings
Phase 4. Ongoing Support & Success Reports
Leveraging detailed reporting to show impact towards business goals, continuous adoption monitoring, and training.
- Pre/post learning delta surveys
- Review success metrics and ongoing adoption strategy
- Define regular health checks
- Ongoing training
Our goal is to make technology work for every business regardless of size, budget, or location, while reducing operational costs and streamline business processes.
Get in touch and let’s make your dream our mission.